Política de Privacidade
This Privacy Policy describes how Studio Clareza collects, uses, and protects the personal information you provide when using our online platform and services. By using our site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information in connection with the services we provide, which include diction classes, vocal technique training, public speaking coaching, pronunciation workshops, corporate communication programs, and individualized voice sessions. The types of personal information we may collect include:
* Contact details, such as your name and potentially a physical address you provide us.
* Information you provide when you register for or use our services, such as your background, interests related to our services, or specific goals for training.
* Information collected automatically when you visit our site, such as technical data about your visit (e.g., browser type, operating system, IP address, pages visited).
* Information from communications with us, such as inquiries or feedback you submit.
How We Collect Information
We collect information through several methods:
* Directly from you when you provide it to us through forms, registrations, or communications on our site.
* Automatically as you navigate through our site, using technologies such as cookies and web server logs.
* From third parties if you interact with our services through linked platforms, though our primary collection is direct.
Use of Information
We use the collected information for various purposes related to providing and improving our services, including:
* To provide and deliver the diction classes, vocal technique training, public speaking coaching, pronunciation workshops, corporate communication programs, and individualized voice sessions you request.
* To manage your registration and account on our platform.
* To communicate with you about your use of our services, updates, or important notices.
* To personalize your experience on our site and tailor our service offerings to your interests.
* To improve our site and services based on usage patterns and feedback.
* To ensure the security and integrity of our online platform.
* To comply with legal obligations.
Legal Basis for Processing (for users covered by GDPR/LGPD)
Our legal basis for collecting and using your personal information will depend on the specific context in which we collect it. However, we will normally collect personal information from you where:
* We have your consent to do so.
* We need the personal information to perform a contract with you (e.g., to provide the services you purchased).
* The processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms).
* We have a legal obligation to collect personal information from you.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties only in limited circumstances:
* With service providers who perform functions on our behalf (e.g., hosting, analytics, payment processing), provided they agree to protect your data in accordance with this policy and applicable laws.
* If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
* To protect the rights, property, or safety of Studio Clareza, our users, or others.
* In connection with a merger, sale of assets, or other business transaction involving Studio Clareza, in which case your personal information may be transferred as a business asset.
Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
* The right to access, update, or request deletion of your personal information.
* The right to request that we restrict the processing of your personal information.
* The right to object to our processing of your personal information.
* The right to data portability.
* If we have collected your personal information with your consent, you have the right to withdraw your consent at any time.
* The right to confirm the existence of processing and obtain clear and adequate information about the processing.
To exercise any of these rights, please contact us using the physical address provided below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us by postal mail at:
Studio Clareza
589 Artur de Azevedo Street, Suite 301
Pinheiros, São Paulo
São Paulo, 05404-001
Brazil